01
Commercial
Plazas · Stores · Restaurants · Pharmacies
Private security in Puerto Rico
One vision One system
Armed and unarmed guards, 24/7 remote monitoring, and coordinated response. One system, one company, island-wide.
19
Years protecting Puerto Rico
700+
Trained professionals
24h/7d
Continuous operation
78
Municipalities covered
The difference
Most agencies sell you half of it
They give you the guard, or they install the camera. We operate both, under one roof, and they talk to each other. That conversation is what stops the incident.
Physical security and remote monitoring in a single integrated system.
What we operate
Three services, one system
Hire them separately or together. Together is when they really pay off.
Visible deterrence
Armed Guard
How it works
The chain that stops the incident
We don't react to the problem. We intercept it before it reaches your door.
How it works
The chain that stops the incident
We don't react to the problem. We intercept it before it reaches your door.
- 01
We detect
Our monitoring center watches your cameras in real time, 24 hours a day, every day of the year.
- 02
We respond
Certified personnel on site, armed or unarmed, based on what your operation actually needs.
- 03
We coordinate
At the first sign of a threat, the response protocol is activated and the corresponding authorities are notified.
- 04
We document
Every incident is logged and documented for your records. You always have something to answer with.
Who we serve
Sectors we cover
01 / 06
02
Industrial
Warehouses · Plants · Docks · Truck yards
03
Government
City halls · Service centers · Schools · Municipalities
04
Residential
Developments · Condominiums · Gated communities
05
Private
Residences · Offices · Events · Transport
06
Construction
Job sites · Road projects · Material yards
If your operation is not on the list, we still cover it. Every assessment is done on your property, not on a category.
Who we serve
Sectors we cover
- 01
Commercial
Plazas · Stores · Restaurants · Pharmacies
- 02
Industrial
Warehouses · Plants · Docks · Truck yards
- 03
Government
City halls · Service centers · Schools · Municipalities
- 04
Residential
Developments · Condominiums · Gated communities
- 05
Private
Residences · Offices · Events · Transport
- 06
Construction
Job sites · Road projects · Material yards
If your operation is not on the list, we still cover it. Every assessment is done on your property, not on a category.
Coverage
The entire island
All 78 municipalities
We operate across all of Puerto Rico, with no excluded zones. If your operation has multiple locations, we cover every one of them under a single contract and a single monitoring center.
0municipalities covered
1monitoring center, island-wide
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Monitoring center in San SebastiánHover over a municipality
Twenty-six seconds
This is West Security
You have seen what we do. Now watch it working: guards on site, the monitoring center, and the response, all in one piece.
Company video · 26 s · with audio
FAQ
What clients ask before hiring us
Straight answers about coverage, licensing, services and quotes. If your question is not here, call us at (787) 986-4169.
Do you cover my municipality in Puerto Rico?
Yes. West Security Services operates in all 78 municipalities of Puerto Rico with no zone exceptions: metro, south, east and west. Everything is coordinated from a single monitoring center in San Sebastián.
What security services do you offer?
Armed and unarmed security guards, 24/7 remote monitoring from our own center, mobile CCTV units for rent, event security, access control, escorts and private investigation services. They can be contracted separately or together.
Are you licensed to operate in Puerto Rico?
Yes. West Security Service, Inc. holds Security Guard Agency license #1200 and Private Detective Agency license #9661, plus a general liability policy of $1,000,000 minimum. It is audited every year by the Puerto Rico and United States Departments of Labor and by the Puerto Rico Police Department.
How much does a security service cost?
Pricing depends on the property type, coverage hours and whether the service is armed, unarmed or monitoring. The security assessment of your property is free of charge and the exact quote comes from it.
Do you install the remote monitoring cameras?
Yes. Camera installation is included in the 24/7 remote monitoring service, watched from West Security's own center in San Sebastián 365 days a year.
Do you work with municipalities and government agencies?
Yes. West Security Services holds an ASG eligibility certificate and single bidder registration #201500409, and serves city halls, service centers, schools and municipal facilities across the island.
What is a mobile CCTV unit and what is it for?
It is a self-powered trailer-mounted camera tower with solar power and 360° cameras, deployed in hours with no wiring or construction. It is offered for rent for shopping centers, municipalities, festivals, parking lots and open areas where fixed cameras would be expensive or impossible.
Do you handle emergencies outside office hours?
West Security's security service operates 24 hours a day, 7 days a week, 365 days a year. The administrative office is open Monday to Friday from 8:00 AM to 5:00 PM, but the command center answers at any hour.
What requirements do your security guards meet?
All West Security personnel pass the security officer course (at least 120 hours of classroom instruction and 40 hours of drills), a background check with a clean criminal record and psychological evaluation, hold a Puerto Rico Department of Health certificate, and take routine drug tests.
Where are West Security offices located?
The main offices are at PR-119 Km. 38.8, Sector Domenech, Bo. Calabazas, San Sebastián, PR 00685. The office is open Monday to Friday, 8:00 AM to 5:00 PM; security service runs 24/7 across the island.
How do I request a security quote?
Call (787) 986-4169 or fill out the free security assessment form at westsecuritypr.com. A specialist contacts you, assesses the property needs, and the exact quote comes from that assessment.
No obligation
Request a free security assessment
A specialist visits your property, identifies the vulnerable points, and presents a proposal built around your operation.
Join West
We're hiring officers island-wide
Established company, stable operation, and shifts across all 78 municipalities.